I am unable to log into my email account through webmail. I am getting a message that ends with access denied. What should I do?

Firstly, please check http://www.swansea.ac.uk/status/ for the latest status updates for email.  If the email service status is online and working normally but you are still unable to access email, please follow these steps:

Please check you are inputting the correct username and password.  If you are still unable to login to webmail please check whether you are able to log into other online services such as Blackboard and the Intranet.

If you are still unable to log in to your email, please contact Customer Services for further assistance: either in person at the Information Desk in the Bay or Singleton Libraries, phone 01792 (29) 5500, or online via the Service Desk.

Last update:
07-06-2017 09:37
Zoe Britnell
Average rating: 5 (1 Vote)

You cannot comment on this entry

Chuck Norris has counted to infinity. Twice.

Records in this category

Most visited RSS

  1. How do I change my password? (55761 views)
  2. Can I print on A3 size pages? (47229 views)
  3. I cannot log in to my Intranet/Blackboard account. Is ... (33760 views)
  4. Where is GAMS? (30728 views)
  5. When is the Library open? (30664 views)
  6. Will I still have access to my University accounts ... (27708 views)
  7. How can I learn about EndNote? (25416 views)
  8. How can I book a PC teaching room in ... (25284 views)
  9. How can I change my password? (23785 views)
  10. I am having trouble using the printing services. Who ... (22639 views)


Sticky FAQs