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- How do I Appeal?
You are strongly encouraged to contact the Students’ Union Advice Centre for confidential and free advice before submitting your appeal. To appeal against a decision ... - How will my Appeal be processed?
Once your appeal is received, appropriately trained and experienced members of staff from Academic Services (the "Filtering Committee") will determine your appeal. They may decide: to ... - How can the University support me and what should I do?
In the first instance you should always speak to your School/College about your difficulties. They may be able to offer support or refer you to ... - How can I apply to work as a Note taker or Support Worker?
Please complete an expression of interest form located on the Disability Office BlackBoard pages. Alternatively please e-mail notetaking@swansea.ac.uk to express an interest and an application ... - How is my Disabled Students Allowance (DSA) Assessment funded?
Once approved your funding body will pay the fee for your assessment direct to the Assessment Centre ... - How long does it take to apply for Disabled students Allowance?
The DSA is a personalised bid for government funding that involves a number of different bodies and processes. There is also a high demand for ... - How can I check whether my publisher will allow my article to be deposited in the Cronfa, the university repository?
In most cases Sherpa Romeo will allow you to look up a journal to see what your publisher allows. In a few cases you may need ... - How do I access RIS (the Research Information System)?
There are two ways to access RIS, both will need your staff login: Via http://home.swansea.ac.uk Directly at http://ris.swan.ac.uk ... - How can I make a request for the library to subscribe to a new journal?
Library money is divided between academic departments. Each department has a library representative who co-ordinates spending so you should contact them in the first instance. If ... - How can I suggest that a book be bought for the library?
Contact your subject librarian. Each department has a library representative who co-ordinates spending for their subject so we will need their permission to order a ... - How can I get into journals off campus?
Nearly all our journals can be accessed from home using your Swansea University username and password. If you follow links in iFind, or from the Library Guide for ... - How do I change my password?
To change your password please click on this link: https://passwordreset.microsoftonline.com. We recommend that you change your default password as soon as possible. Please be aware that we ... - How do I arrange an introduction to the library for my students or a new member of staff?
Subject teams can arrange these for you. If you are not sure who to contact email library@swansea.ac.uk ... - How can I book a PC teaching room in the library?
If this is for university business please contact The Customer Service Team (customerservice@swansea.ac.uk ext 5500). Please note that priority will be given to ISS training. If you need ... - How can I tell what journals are available in my subject?
All the journals we subscribe to are indexed in the library catalogue. Help finding journals for your subject can be found in our Library Guides help pages. ... - How can I learn about EndNote?
EndNote is software which can help you with your referencing. You can find more information and workbooks on our EndNote library guide. ... - How do I borrow library items?
You may borrow library items, including books, journals, DVDs, software and laptops, using your library card at the library Information desk. Books, journals or DVDs can also be ... - How many library items may I borrow?
The Libraries' borrowing policies may be found on the following webpage: http://www.swansea.ac.uk/library/using-the-library/borrowing/ ... - How do I make a suggestion, complaint or compliment in the Library?
We welcome enquires, along with your views on how we might improve our services. Please contact us if you have a query, comment, suggestion or ... - How do I renew my library books or other items?
Information about renewal policies at the Bay and Park libraries may be found here. ... - How can I pay a library fine?
Fines can be paid by card or cash at the library Information Desk in the Bay and Singleton Library. It is also possible to make ... - How do I know if a library item is overdue?
Items on loan from the library will automatically renew on a maximum of 3 occasions i.e. items will be renewed for their original loan period ... - How do I reserve an item?
If the book you want is out on loan, you can reserve a copy upon its return. You can request a reserve through your account ... - How can I get a replacement library card?
You may obtain a replacement library card at the Information Desk in your campus library. There is a £4.00 charge for this service. If you ... - How do I update my address?
You can update your address on your intranet account. Alternatively, please call, email or visit MyUniHub and we can change your address for you. ... - How do I upload full text to RIS / Cronfa?
Full text is uploaded via the documents tab in RIS. This brief guide to uploading full text gives a summary. A full guide to RIS is ... - How can I get an ISBN for my Swansea University publication?
We can supply you with an ISBN from the library if you are not using a publisher. Our Publishing & Research Impact guide has details ... - How can I get accessible / alternative formats?
If you have a cognitive or physical print disability or a hearing impairment recognised by the Equality Act 2010, the Transcription Centre (SUTC) may be able to provide ... - How can I get help with scanning?
If you have a cognitive or physical print disability recognised by the Equality Act 2010, the Transcription Centre (SUTC) may be able to provide you ... - How do I find out about Careers Fairs / Talks and Skills Programme / Employer Events?
Visit our Events page / check MyUni Newsletter / plasma screens / posters / Swansea University Heads of Employability / Flyers / Facebook / Twitter ... - How do I start to write a CV, Cover Letter, Application Form, Personal Statement?
See pages under the "CVs and the recruitment process" section at https://myuni.swansea.ac.uk/sea/ Also check Careers Masterclasses on our Events page, and our careers adviser drop-in sessions. ... - How do I find out more about Interview Techniques, Assessment Centres, Psychometric Testing?
Look at the information available under the "CVs and the recruitment process" section at https://myuni.swansea.ac.uk/sea/. View: Employer videos Visit a Drop-In session during Term Time Attend a Careers Masterclass. ... - How do I prepare for / book a mock interview as part of the SEA award?
You can describe any interview that you have had previously. Use the Interview Simulator in our online careers portal. Attend one of our careers advisers' drop-in sessions. ... - How do I get information about working / studying abroad?
Visit the Swansea Employability Academy pages on: Employment Zone - scroll down to international opportunities Postgraduate study overseas See also the University's pages on global opportunities for Swansea ... - How do I find out about self employment / entrepreneurship?
Look at Enterprise skills See information provided by Research, Engagement & Innovation Services (REIS) at https://www.swansea.ac.uk/enterprise/. Check for relevant workshops on our Events page. ... - How do I submit a GAMS Absence Request?
Navigate to https://intranet.swan.ac.uk/GAMS Login using your intranet username and password Select the absence dates by clicking on the relevant date in the calendar. For a single days ... - How do I authorise a GAMS absence request?
When a student submits an absence request, the relevant contact will receive an email containing a link. Click on the link to open up the absence ... - How are the SEA award and the HEAR linked?
The Higher Education Achievement Report (HEAR) also records achievements in recognised extra-curricular activities through the completion of awards such as the SEA award. ... - How is the SEA award assessed?
In the majority of the sections in each module you are required to write a self-reflection relating to that section. The detail is explained on the ... - How can I get a mock interview for the SEA?
Before arranging a mock interview you first need to have completed the two experiences in modules 2 and 3. Once this is complete you can ... - How do I know if the SEA is included on my course?
To find out if the SEA is included on your course, please refer to your course handbook and/or ask your personal tutor. ... - How is the SEA recognised by Swansea University?
If you complete the SEA voluntarily outside of any module that you are doing then the SEA is recorded on your HEAR as a recognised ... - How do I edit my SEA award?
The SEA award is assessed via a Pebble+ workbook. Once started, your SEA award workbook can be edited at any time by logging into Pebble+ ... - How do I register for the SEA award?
To register all you need to do is to start the SEA workbook, complete the section ‘About me’ and save it. The SEA award is ... - How long does it take to complete the SEA award?
The SEA award can be started at any time during your studies and is available in Blackboard/MyStudies. Module 1 takes on average 10-12 hours to complete, ... - How do the Bronze, Silver, Gold and Platinum elements work in the SEA award?
There are four modules in the SEA award, completing one gains Bronze, two Silver, three Gold and all four Platinum. Details can be seen here: https://myuni.swansea.ac.uk/sea/sea-award/. ... - How do I access the Platinum level of the SEA award?
The SEA award is now a course on Blackboard onto which all students are enrolled. Please have a look for it and click onto it. After clicking ... - How do I submit my SEA workbook for assessment?
Once you have started your SEA workbook, the first time that you save it it will be submitted to the tutor's workspace. Then, every time ... - How can I pay my fees?
You can pay your fees online through your intranet account: https://myhub.swan.ac.uk/. Log on to your profile and select Financial Transactions, then follow to on-screen instructions. If ... - How much will my fees be?
Each programme has its own webpage with an expandable Tuition Fees section. Use the search bar on www.swansea.ac.uk to locate the page of the course ... - How can I get a refund for my fees?
You will need to contact refunds@swansea.ac.uk to request a refund. More information is available here: http://www.swansea.ac.uk/undergraduate/fees-and-funding/tuition-fees/refunds-policy/ ... - How do I avoid plagiarism?
Plagiarism is a form of academic misconduct - to avoid academic misconduct students must ensure they follow referencing guidelines and, if in doubt, seek assistance ... - How do module credits work? How many do I need to graduate?
Modules are allocated a fixed credit weighting which gives an indication of the workload associated with each module. Further information on module credits is available here: ... - How do I replace my degree certificate?
There is a charge of £30 for a replacement certificate. Please complete the Request for a Replacement Degree Certificate Form and return to MyUniHub with a cheque made ... - How do I pay for a new transcript/certificate?
** Due to the current situation MyUniHub is operating a limited online service. While we won’t be able to provide replacement certificates or original transcripts we ... - How much does it cost to bind a document?
It depends on how many pages your document is and if you want it returned on the same day: 1 - 80 pages (Small): £3.00 80 - ... - How long does binding take?
You need to allow four hours to bind your document. If you bring it in before 12pm you can have it back four hours later ... - How can I pay for my binding?
You pay for your binding upon collection at MyUniHub by cash or card. ... - How do I submit a complaint about a member of University staff/department/student/external party?
This depends on the severity of the complaint and how you want to proceed. The University has a Dignity at Work and Study policy which provides detail about ... - How do I get an academic reference?
An academic reference will come in the form of a student statement confirming your name, course, dates studied and qualification achieved if applicable. You can ... - How can I request a copy of the Graduation Booklet?
You receive a copy of the Graduation Book at your ceremony. If you do not attend, please email ceremonies@swansea.ac.uk and we can arrange for one ... - How can I change my name on my record?
To change your name, you will need to come to MyUniHub with official documentation. This can be your passport, driving licence, marriage or divorce certificate. ... - How To Use the Knowledge Base
Please consult the attached document for a detailed user guide to the FAQ Knowledge Base. ... - How can I get a list of Private Sector Accommodation?
The list of University Managed Properties goes live on an advertisement website in the beginning of November. The website you will need to go onto ... - How far away is University managed accommodation from campus?
SAS has a range of properties which are within walking distance to campus or easy to get to by bus or cycling. ... - How do I report a maintenance issue in a University managed property?
You can come into the office to report a repair or phone us on 01792 295328 or you can email us at sas@swansea.ac.uk. We have a ... - How do I apply for financial help as an Undergraduate applicant?
You should contact your Local education authority for advice on financial help towards tuition fees and living costs. There is no need to wait until ... - How do I find more information about the course?
Detailed course descriptions can be found on the course pages. If you would like to request a copy of the University prospectus or Departmental/School brochure please ... - How much will my course cost?
***Note that following the Jun 2016 "Brexit" referendum we are awaiting decisions and guidance from the UK Government on how Fees and Fee status will ... - How long does my account stay active after I leave?
(Staff)
Access to your staff account is based on an active staff record. Please ensure that you save any material you need from your Swansea University ... - How to view student submissions from the Blackboard Assignments feature in Gradecentre
From within your module, click on the Grade Centre link within the Control Panel: Select "Full Grade Centre" from the list of expanded options: ... - How can I allow "outsiders" to have a look at my course module?
Guest Access is not enabled for Blackboard - if you wish an external user to have access to a module please please log a call for ... - How do I get additional instructors on my course?
From within your module, click on the "Users and Groups" link from within the Control Panel: Select "Users" from the list of options: ... - How can I hide Discussion postings from a Forum without deleting the whole Forum?
Threads within a Discussion Board Forum can be marked as Hidden or Unavailable. From within your discussion board, locate the thread that you wish to ... - How do I create a Turnitin (plagiarism detection) Assignment in Blackboard?
How do I use Turnitin assignments for plagiarism checking? Submission pages for your students to submit their assignments to the Turnitin UK Plagiarism Detection service can ... - How do I manage/view Turnitin Assignments my students have already submitted?
Hopefully, if you have created an assignment and shown your students how to use it, you will arrive at the point where you need to ... - How do I link from one place in my course module to another (e.g. from Announcements to a document)?
There are two methods available, one is to add a Course Link, while the other is to add an Internal Link. 1. Creating a Course Link: The ... - How do I change the name/title of my course module?
From within your module, click on the Customisation link within the Control Panel: Select "Properties" from the list of options: From this page ... - How do I make an archive or export of my Blackboard course module?
From within your module, click on the "Packages and Utilities" link within the Control Panel: Select "Export/Archive Course" from the list of options: ... - How can I reduce image file sizes?
One of the little known facts is that when you import an image into a web page or document and use the dragging method to ... - How do I change my password?
Staff and Students log in to blackboard using their normal network credentials which is the first part of email address (for students just the student ... - How do I apply for a work placement, part time job, or graduate vacancies (including WoW, SPIN, WoWee and Santander placements)?
All work placements, part time jobs and graduate vacancies promoted by the Swansea Employability Academy are now advertised and managed via Employment Zone. Students can ... - How do I submit an assignment to Turnitin?
Instructions can be found on the SALT website ... - How can I use Blackboard in Welsh or another language?
It is possible to set the language that is used to navigate Blackboard. There are a number of supported languages that can be selected by ... - How to use the Announcements Tool
This tool allows you to post announcements;to everyone within your course or organisation.; Each person who is enrolled on your course or organisation will receive ... - How to add Staff Information to a Module
Staff information is now called Contacts in Blackboard 9.; Staff information allows you to put up information about yourself so that students can easily identify ... - How to use the Discussion Boards
This function is similar to forums in that it allows users to have threaded discussions within their course or organisation.;A threaded discussion means that comments/ ... - How to use the Glossary Manager
This function allows you to build up a set of subject-specific terminology. It is possible to build it up individually or to upload a CSV file. ... - How can I check my links are not broken?
If you have created links to external websites using the ‘Web Link’ feature, then this function will check them for you and report any dead ... - How can I create groups and sign up lists in Blackboard?
Groups are a powerful function of Blackboard which enable you to group together students within a module for any number of reasons such as ... - How do I make groups available to students?
This article assumes that you have already created some groups - if you are not sure how to do this click here first By default ... - How to create a practice Turnitin Assignment for students
Setting up a practice assignment in Turnitin allows students to make one or more attempts prior to the main submission and for them to see ... - How to add eStream video content to Blackboard
Planet eStream - the software that drives our video hosting service has a building block ich enables you to quickly and easily find your videos ... - How can I prove that I have made a Submission?
Evidencing your Submission, Turnitin submission ID’s and digital receipts. Having submitted your assignment, you will land on a confirmatory receipt page at the bottom of which ... - How do I receive feedback from Turnitin
Post-dates Feedback from Grademark becomes available for you to collect online after what is known as the “Post- date”. This is a date and time specified ... - How can I calculate my GPA for an application to the USA or Canada?
Grade Point Averages (GPA) are not used in the UK Higher Education sector. If you require an estimate of equivalency you can use the following ... - How do I find market research reports?
The Library subscribes to both Mintel Oxygen and Marketline Advantage, reputable sources of up to date, in-depth reports covering consumer market trends, leading brands and ... - How do I find financial and economic data?
Swansea University members have access to a number of databases which can supply UK, European or global data on companies, markets and countries through a ... - How can I access UK Census data?
Information about accessing UK Census data can be found in the Library guide for the Census . If you need further support , please contact the librarians ... - How do I access newspapers online?
The Library subscribes to several newspaper databases containing full-text access to newspapers from around the world. Some give access to current news and some to ... - How can I get a new/replacement card as a DACE student?
Please contact the Miners' Library regarding new and replacement cards, providing a photograph if you need a new one or wish to exchange the old ... - How do I enquire about lost property at the Miners' Library?
You can telephone (01792 518603) , e-mail (miners@swansea.ac.uk) Tweet us or message us on Facebook to enquire about lost property in the Miners' Library. Please come to ... - How do I print single-sided rather than double-sided?
By default any jobs sent to the central printers will be black and white and will be printed on both sides of the paper (duplex). ... - How do I hire Audio Visual equipment?
If you wish to hire audio visual equipment such as camcorders, digital cameras, video editing, recording equipment etc. this equipment should be booked at least ... - How do I use lecture theatre recording equipment?
For help on how to use lecture theatre recording equipment, please visit the SALT website and view their training videos here - https://salt.swan.ac.uk/lecture-theatre-equipment/ ... - How to set up an email contact list in Outlook
Please see information from Microsoft about setting up an email contact list here. ... - How to retrieve deleted emails in Outlook
Please see information from Microsoft here. ... - How to request a name change in your email address
Staff email addresses are based on data generated by the University’s HR department. Errors or official name changes (e.g. Marriage, Religious requirements) in email should ... - How do I register my phone?
Instructions on how to register your phone on the WiFi service (eduroam) can be found here: http://www.swansea.ac.uk/it-services/wi-fi/instructions/ ... - How can I change my password?
To change your password please click on this link:https://passwordreset.microsoftonline.comPlease be aware that we are unable to change passwords over the phone for security reasons. You ... - How do I give feedback at the Miners' Library?
Feedback can be given in person at the desk, via e-mail (miners@swansea.ac.uk), on the phone (01792 518603), or on Facebook and Twitter. We also have a new ... - How long does it take to get a CAS?
The time taken to issue a CAS can be between 5-10 working days but this may change at busy periods of the year. ... - How will I receive my CAS?
Once UKVI have assigned you a CAS number, you will be emailed to confirm this. You will then be able to view the CAS number ... - How do I delete a job I have sent to the central printers?
You can delete a job after it has been sent to the central printers and you will not be charged for any pages you didn't ... - How do I set the Staff Intranet as my browser start-up page?
The Staff Intranet is setup to automatically open on login for staff managed PCs (these have the University name and crest on their backing screen). ... - How do I log in for the first time?
The first time you login, you will need to use your University student email address (your student number @swansea.ac.uk) as the username and the temporary ... - How do I enrol online?
Login to the University Intranet, click on the green arrow and follow the step-by-step instructions to review your student record until you reach the last ... - How will engagement be monitored?
Engagement will be monitored via a range of data sources, which include but are not limited to, engagement with scheduled face-to-face and virtual learning sessions and study groups, activity in Canvas to determine resources viewed and ... - How will I be contacted?
The University will contact you about your attendance by email to your student account. Email is used for nearly all communications with students so it ... - How do I access help and advice on a potential Appeal?
The Students’ Union Advice Centre is available to assist and advise students, in confidence, regarding Appeals and operates as a free service for students. You ... - How do I access documents in the shared drive from home?
Information on Working from Home can be found by clicking on the following link https://myuni.swansea.ac.uk/it-services/account-enquiry/ ... - How do I connect with a work laptop
Information on Working from Home can be found by clicking on the following link https://staff.swansea.ac.uk/it-services/working-off-campus/ ... - How do I set up VPN?
Information on Working from Home can be found by clicking on the following link https://staff.swansea.ac.uk/it-services/working-off-campus/ ... - How do I check what operating system is on my device?
Information on Working from Home can be found by clicking on the following link https://staff.swansea.ac.uk/it-services/working-off-campus/ ... - How do I set up the Multi Factor Authentication?
Information on Working from Home can be found by clicking on the following link https://myuni.swansea.ac.uk/it-services/account-enquiry/ ... - How do I use OneDrive?
Information on Working from Home can be found by clicking on the following link https://staff.swansea.ac.uk/it-services/working-off-campus/ ... - How do I use/set up Zoom?
Information on Working from Home can be found by clicking on the following link https://staff.swansea.ac.uk/it-services/working-off-campus/ ... - How do I access Wellbeing support?
If you are finding things difficult, it is important to know that there are many options available to you. Wellbeing aims to support you by ... - How long is the wait for an appointment with Wellbeing?
This can vary depending on the time of year and on current demand. However, we aim to offer students an appointment within 4 weeks of ... - How do I inform the University of a disability or mental health difficulty?
If you haven’t already informed the University, you can complete a Student Support Questionnaire. ... - How do I report a sexual assault/an incident of sexual violence, and what support is available?
Swansea University enforces a zero-tolerance approach towards sexual violence – please visit our dedicated webpage which explains how to disclose an incident and what support is ... - How do I apply for DSA?
DSA is applied for online, via your Student Finance account. We encourage you to apply for DSA prior to starting your course as it can ... - How do I arrange exam/academic adjustments?
If you are able to provide us with evidence of a mental health or Autistic Spectrum condition, and you wish to have exam/academic adjustments put ... - How do I apply for extenuating circumstances?
To apply for extenuating circumstances, you will need to speak with your personal academic mentor or College/School. It is important that your college is aware ... - How do I activate my Gradintel account?
You can activate your account by clicking the gradintel tab on your MyUni account. If you encounter problems, please send a message to hear@swansea.ac.uk. ... - How can I show my prospective employer or University that I have received an award from Swansea University?
Gradintel allows the documents held within the system e.g. HEAR, transcript, certificate to be shared securely with third parties. ... - How soon will my e-certificate become available within Gradintel?
We aim to upload your e-certificate, transcript, final HEAR and final statement within a few days of you receiving your results. ...
