I am unable to log into my email account through webmail. I am getting a message that ends with access denied. What should I do?


Firstly, please check http://www.swansea.ac.uk/status/ for the latest status updates for email.  If the email service status is online and working normally but you are still unable to access email, please follow these steps:

Please check you are inputting the correct username and password.  If you are still unable to login to webmail please check whether you are able to log into other online services such as Blackboard and the Intranet.

If you are still unable to log in to your email, please contact Customer Services for further assistance: either in person at the Information Desk in the Bay or Singleton Libraries, phone 01792 (29) 5500, or online via the Service Desk.

Last update:
07-06-2017 09:37
Author:
Zoe Britnell
Revision:
1.3
Average rating: 5 (1 Vote)
 

You cannot comment on this entry

Chuck Norris has counted to infinity. Twice.

Records in this category

Most visited RSS

  1. How do I change my password? (61025 views)
  2. Can I print on A3 size pages? (51547 views)
  3. I cannot log in to my Intranet/Blackboard account. Is ... (38001 views)
  4. When is the Library open? (34936 views)
  5. Will I still have access to my University accounts ... (32144 views)
  6. Where is GAMS? (31079 views)
  7. I am having trouble using the printing services. Who ... (26539 views)
  8. How can I learn about EndNote? (26244 views)
  9. How can I book a PC teaching room in ... (26114 views)
  10. What is my password? (25203 views)

Tags

Sticky FAQs